The ten run.events products
run.events is an Event Intelligence Platform: ten AI-native products for running your events, from the first ticket to the follow-up. Audience Management is always included; you add the other products your events need, and you can add more over time.
AI at the core of every product
Unlike legacy event platforms, run.events is built on AI: it is the foundation of every product, not an add-on and much more than a chat. Hosted in the EU. Never trained on your data.
The seven layers of the Event Intelligence Cloud:
- Enrich
- Connect
- Inform
- Act
- Model
- Create
- Protect
Ten AI‑native products, one platform
Audience Management is the base. The other nine products build on it, and all ten work together.
- Always included
Audience Management
Audience Management covers ticketing, attendee management, finances, surveys, communications, FAQs and email messages.
- AI-powered smart registration paths
- Unlimited ticket types, add-ons and time-based pricing
- Custom registration forms, surveys and FAQs
- AI bank statement reconciliation and e-invoicing
- AI-designed emails
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Mobile App
The Mobile App is a native app that adapts to each event, for attendees, speakers and sponsors.
- App configuration and design with the AI assistant
- Personal agenda and push notifications
- AI networking recommendations and attendee chat
- Sponsors and exhibitors hub
- Digital tickets
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Marketing
Marketing helps you sell tickets, with campaigns, websites and attribution.
- AI site builder, optimised for search engines and AI assistants
- Recovery of incomplete orders
- Influencer marketing and gamification
- Attribution down to the individual ticket
- AI-powered marketing analysis
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Events CRM
Events CRM manages partners, sponsors and exhibitors across all your events.
- Sponsor profiles enriched by AI
- Sponsorship catalogue and sales lifecycle
- AI-powered lead retrieval
- AI-powered self-service sponsor and exhibitor dashboard
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Abstract and Agenda Management
Abstract and Agenda Management takes your content from the call for abstracts to the published agenda.
- AI-powered calls for abstracts and speakers
- AI-powered abstract analysis
- AI-powered agenda builder
- AI-powered speaker dashboard
- Digital signage
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Expo and Booth Management
Expo and Booth Management handles booths, accessories, utilities and exhibitor orders.
- AI-powered expo hall and booth configuration
- AI-powered booth selection
- AI-powered exhibitor self-service with organiser approval
- Amal, the run.events AI assistant, on every screen
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Check‑In and Badging
Check-In and Badging handles badges, check-in and access control at the venue.
- AI-powered badge designer
- Registration desk and self-service kiosks
- Session check-in and access control app
- Check-ins that feed each attendee's AI-enriched profile
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AI‑Matchmaking
AI-Matchmaking connects attendees, sponsors, exhibitors and products.
- AI analysis of attendee profiles
- Attendee-to-attendee and attendee-to-sponsor matches
- Product and session recommendations
- Buyer spotting for sponsors
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Smart Hub
Smart Hub, built on AI, brings event hub sites and year-round communities together under your brand.
- AI-powered event hub sites with pre-built pages
- AI-powered communities, your own social networks
- AI search in the content library
- AI support assistant and content moderation
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Online and Hybrid Events
Online and Hybrid Events brings live streaming and hybrid sessions into the Smart Hub and the mobile app.
- Live streaming with cloud encoding
- Room-level and session-level streams
- In-person and virtual attendees together
- Viewing that feeds each attendee's AI-enriched profile
Why one platform instead of several tools
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One record for each attendee, sponsor and order
The ten run.events products work on the same data. An attendee, a sponsor or an order is recorded once and stays the same record wherever it appears: in ticketing, the mobile app, matchmaking and check-in. Nothing has to be exported from one product to the next, and nothing is stored twice.
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Your whole event portfolio in one place
Every event keeps its own settings, while your contacts, each attendee's profile and the partner records in Events CRM are shared across all your events. Sponsors and exhibitors from earlier events can be imported into the next one.
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Uptime, EU hosting and compliance
In the 12 months to October 2026, run.events had 100% uptime; its service level agreement commits to 99.5%. The platform is hosted in the EU and is GDPR and EU AI Act compliant.
Case Studies & Testimonials
3k+ attendees. 9M connections. €2.5M in deals.
Read the Case Study →
19 voices. 15+ sessions. AI as the foundation.
Read the Case Study →
860 delegates. 5 days. Cross-border collaboration.
Read the Case Study →Everything from ticketing and badge scanning to real-time schedule updates flows through one platform, so my team can focus on creating an amazing experience.
run.events as a scalable and flexible software platform allows organizers to get a force multiplier effect on our events.
With run.events, we can easily manage our speakers, sponsors, and attendees, customize registration pages, and communicate seamlessly using the app.
Working with run.events on the registration process was consistently professional and efficient. Clear structures, reliable execution and a collaborative approach at eye level made a real difference.
Managing content can be difficult and requires many different activities such as a call for content, content selection, agenda building, and speaker communications. With run.events, it has never been easier to manage all of these.
run.events makes speaker and agenda management so much easier with the simple drag and drop interface
We used the platform for running an entire event in Miami and we look forward to using it again
With the all-around service from run.events and Eventelligence, my team and I could fully focus on the presentations and our guests which made the whole event super valuable for us.
Questions about the run.events products
Which run.events products do we need?
Audience Management, which is always included, plus the other products your events need. You can add more over time.
Is AI part of every product?
Yes. AI is at the core of every run.events product, not a separate tool. The Event Intelligence Cloud page explains how it works.
Where does run.events host our data?
In the EU. Your event data is never used to train AI models.
Can run.events connect to our other systems?
Yes, through the public run.events API. Every event you publish in run.events is also automatically an MCP server. MCP (Model Context Protocol) is the standard that AI assistants use to connect to data.
See the run.events products in a demo
We show you the products your events need and answer your questions.